Frequently Asked Questions
Everything you need to know about your TAURI electronics experience.
What kind of warranty comes with TAURI products?
All TAURI electronic devices come with a standard 12-month manufacturer warranty that covers defects in materials and workmanship under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging, including all accessories and manuals, to be eligible for a full refund.
Are TAURI accessories compatible with other major brands?
Yes, our chargers, cables, and peripherals are designed to meet universal industry standards and are compatible with most major smartphone and laptop brands.
How can I track the status of my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.